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An outsourced accident management scheme run by Ford UK to bypass referral fees and credit hire costs has found that just one person out of 180 customers who reported an accident proactively sought to make a personal injury (PI) claim.
The project was launched by the car maker and automotive outsourcing specialists Innovation Group this summer to cut accident insurance claim costs for Ford owners. It operates a policy of not asking callers seeking vehicle repairs if they also want to bring a PI claim.
Medico Legal News Source: Claims Standards Council
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